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Frequently asked questions

What can I expect during the tour?

During the tour, you’ll see our warehouse and office suites, meet our staff, and learn about the amenities and services we offer to support your business operations. Tours typically last between 30 to 45 minutes.

Do I need to prepare anything for the tour?

We recommend taking measurements of any furniture and equipment you plan to use in your workspace to get an approximate idea of how much space you’ll need. This will also help us suggest which membership is best suited for your business.

Will I meet current members during the tour?

While we can’t make guarantees, you’ll almost certainly meet fellow entrepreneurs in the common areas and get a feel for the community spirit at your local Saltbox.

What is the onboarding process like at Saltbox?

Smooth and supportive. It includes an orientation tour of the facility, setup assistance, and introductions to key staff members who will help you settle in and make the most of your membership.

How does Saltbox’s community environment benefit small businesses?

Saltbox fosters a collaborative community where entrepreneurs can connect, share knowledge, and support each other. Members benefit from community events, co-working spaces, and networking opportunities.

Will someone help me set up my space?

Yes, our operations team is available to assist with setting up your space, including arranging storage, setting up WiFi, and ensuring you have everything you need to start working efficiently.

Are there any initial setup costs I should be aware of?

There are no hidden setup costs. Additional services or equipment rentals may incur extra charges.

How do I set up my mail and package receiving?

Our team will help you set up mail and package-receiving services during onboarding. You’ll receive a professional mailing address and be shown where to collect your mail from secure storage.

Can I start using amenities like the conference rooms and content studio immediately?

Yes, after your initial setup and orientation, you can start booking and using our free amenities like conference rooms and the content studio straight away.

Still have questions?

Our experts are here to help with any additional information.

All memberships include access to Parsel

Access discounted shipping and exclude carriers with no monthly membership fees. Get faster delivery times, with industry-leading support on-location and virtually.